FAQ & contact
A question before you order? The answers to the most frequent ones are below, and we answer personally on WhatsApp.
Which lead time should I plan?
The order must be fully confirmed at least 72 hours before the preferred collection date. Large quantities and events are quoted, from 7 days.
How does the deposit work?
A 50 % deposit of the total confirms the order and the slot. A date request is not a confirmation: no preparation starts before the deposit is received. Cash preferred, bank transfer possible.
Can I cancel or change my order?
Cancellation possible up to 48 hours before collection; the deposit paid is retained because of purchases and preparations already made. Changes or additions: ideally 72 hours before collection, then subject to feasibility.
Where do I collect my order?
Collection only, in the Izdihar area of Marrakech: the day, slot and exact address are given in the confirmation message. No delivery for now.
How should I store the choux?
In the refrigerator, keeping the cold chain. Enjoy within 48 hours of collection.
Allergens?
The composition and allergens of each creation are listed on the Our creations page. The final list is being finalised creation by creation.
Can I personalise my order?
Yes, on request and on quote: decorations, accessories, personalised elements or specific packaging carry a supplement, subject to feasibility and lead time.